Privacy and Cookies Policy

1. Introduction

IO Lighting ("we", "our", "us") is committed to protecting your personal data and ensuring your privacy in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website.

2. Data Controller Information

The data controller responsible for your personal data is:

IO Lighting
info@iolighting.tech

3. What Personal Data We Collect

• Name
• Contact information (email address, phone number)
• Demographic data (such as location, preferences, interests)
• Transaction and billing details when placing orders
• Technical data such as IP address, browser type, and usage patterns

4. Purpose and Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: To provide our services, process orders, and deliver goods.
• Legitimate interest: To improve our services, analyze website usage, and prevent fraud.
• Consent: For sending marketing communications, which you may withdraw at any time.
• Legal obligation: When required to comply with applicable laws and regulations.

5. How We Use Your Data

Your personal data is used for:

• Managing and maintaining your user account
• Processing transactions and fulfilling orders
• Communicating important updates about our services
• Sending marketing communications (only with your consent)
• Improving our website and services

6. Data Sharing and Third-Party Links

We do not sell or rent your personal data. However, we may share it with trusted third parties such as:

• Payment processors and service providers to facilitate transactions
• Legal authorities when required by law
• Third-party services for analytics (e.g., Google Analytics) to improve our website

Links to third-party websites may be present on our website. We are not responsible for their privacy policies, and we encourage you to review their terms before providing any data.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right to access: Request a copy of your personal data.
• Right to rectification: Correct inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): Request deletion of your data under certain conditions.
• Right to restrict processing: Limit how we process your data.
• Right to data portability: Receive your data in a structured, commonly used format.
• Right to object: Object to data processing based on legitimate interests.
• Right to withdraw consent: Withdraw previously given consent at any time.
• Right to lodge a complaint: File a complaint with a data protection authority.

To exercise any of these rights, contact us at [Email Contact].

9. Cookies Policy

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. You can manage cookie preferences via your browser settings.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality.
• Analytical Cookies: Help us analyze website traffic.
• Marketing Cookies: Used for personalized advertising (only if you consent).

You can opt out of non-essential cookies at any time.

10. Security Measures

We implement industry-standard security measures to protect personal data from unauthorized access, loss, or alteration. However, no system is completely secure, and we cannot guarantee absolute protection.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

12. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

IO Lighting
info@iolighting.tech